Product Warranty: We offer a 2 year warranty for our products(excluding bulbs)

We divide the time between the customer placing an order and receiving the product into processing time and shipping time.

Standard products: products currently in stock

Processing Time: 1-3 (working days)
Producing+ Shipping Delivery Time: 7-14 Business days.
Unconventional products: products that are currently out of stock/need to be customized

Processing time and shipping time will be longer than regular, because of the uncertainty of size and other factors, we can't give you the exact delivery time, but if you need to customize it, our customer service representative will tell you the approximate production time as well as the delivery time after we receive the feedback from our designer team. See theCustomizationpage for details information.

Please contact us first, we will solve your problem in time after receiving the proof you provide, please click hereRefund policy

• We accept returns within 30 days of delivery.
• Items must be unused, in original condition, and in the original packaging with all parts included.
• If the return is due to our error (wrong item, defective, or damaged), we provide a free return label and cover all shipping costs.
• If the return is due to personal reasons (e.g., change of mind, not suitable), the customer is responsible for the return shipping costs.
• We currently do not offer direct exchanges. Customers may return an item for a refund and place a new order separately.

Yes, our products comply with UL standards.